ISO 9001:2015 Quality Management System – Internal Auditor Course
Any organization which tries to satisfy its customer and other stake holders should adhere to the quality of the product or service. It can be achieved by implementing proper quality management system. This not only ensures the quality of the product or service but also increases the organization profit as it enhances customer satisfaction and retention.
The course would be appropriate for individuals with job titles such as: Managers, Management Representatives, Internal Quality Auditors and all those wants to implement an effective quality management system.
Assumed Skills, Knowledge & Entry Requirement
- Have some Knowledge on the Management systems, including the core elements of a management system, the responsibilities of top management and the Plan, Do, Check, Act (PDCA) cycle
- Have a good knowledge on fundamental concepts of a quality management system and its seven quality management principles of ISO 9000
- Should know the necessities of ISO 9001 and its frequently used quality management terms and definitions
- Helps to learn how to audit your organization based on ISO 9001: 2015 Quality Management System.
- Enables to measure the organization’s ability to manage its quality management system.
- Can write factual audit reports and corrective action for continual improvement
- Enhances customer satisfaction as the organization adheres to the quality management system.
- Chapter 1 Brief Description of ISO 9001 Standard
- Chapter 2 Overview of Internal Audit
- Chapter 3 Stages of Audit & Initiation of Audit objectives
- Chapter 4 Preparation of Audit Plan
- Chapter 5 Conducting the Audit
- Chapter 6 Audit reporting & Completion
- Chapter 7 Learning Activity (Group study/Individual)
- Chapter 8 Roles & Responsibilities of Auditors
- Chapter 9 Audit Related Forms & Audit Checklist
Course Duration: 8 hours
Medium of Instruction: English.
Class Size: Maximum 20
Facilitator/Learner Ratio: 1:20 for Theory Lesson
Course Attendance: 100% Attendance
MCQ, Short Answers & Case Study
- Based on the successful completion of the course and assessment, a certificate of achievement endorsed by Eversafe Academy Pte. Ltd., will be awarded to the trainee.
- E-cert available
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